Won’t this cost more than doing it myself?
Doing it yourself isn’t free. It costs your evenings, and mistakes cost more. Think missed GST credits, late lodgement penalties and a bigger year-end bill from your tax accountant. Clean books prevent all three. And you’ll know the exact monthly fee before you decide anything.
Will I lose control of my numbers?
No. Your accounting file stays yours, and you can see everything, any time. Each month we walk you through what changed and why, so you understand your numbers better than before, not less.
What if you get too busy for me?
We won’t let that happen. We only take on as many clients as we can know personally, and when we’re full, we start a waitlist instead of stretching ourselves thin.
Is switching from my current bookkeeper a hassle?
Not for you. With read-only access we see where things stand, then we handle the handover and tidy up anything that needs it. You keep working while we get it running.
Am I locked into a contract?
No. We work month to month, paid by direct debit on the first of each month. There’s no notice period, so you can cancel at any time, effective immediately. We don’t refund the current month, but we keep working until the end of the month you’ve paid for.
How quickly will you get back to me?
The same day. If we can’t take your call, we’ll call you back that day. We don’t take ad-hoc calls or messages after 5:30pm, because protecting our own time is how we do our best work for you. If you need a call outside normal hours, give us some notice and we’ll happily schedule one at a time that suits you.
What qualifications do you have?
We’re both Chartered Accountants, and both Xero certified, with more than ten years in the job each. Andrew comes from external audit across industries from preschools to freight, hotels and property developers, and has kept the books for businesses from a few thousand dollars to more than $50 million in revenue. Jason runs payroll for hundreds of staff across every state, every week.
Who lodges my BAS and tax returns?
We prepare your BAS, reconcile GST and keep your books lodgement-ready all year. If you already have a tax accountant, we work alongside them and hand over clean, reconciled files, which keeps their fees down. If you don’t, we’ll connect you with a registered tax agent from our trusted professional network.
What accounting software do you use?
Whatever you already use. We work with all the main accounting software, mostly Xero and MYOB, and QuickBooks too. There’s no need to switch to work with us. If you’d like to move to a different platform, we can manage the migration for you.
We only have a few staff. Is payroll still worth handing over?
Often more so. Small teams rarely have anyone whose job is to keep up with award changes, so mistakes slip through. Jason runs pay for three people the same way he runs it for three hundred. That means STP reporting every pay run, super through SuperStream, PAYG, leave and the end-of-year finalisation. It’s all inside your fixed fee.
Do you work with businesses outside Sydney?
Yes. We’re Sydney-based and work with owners all over Australia. Your files live in the cloud, documents are shared securely, and we talk by phone or video whenever you need us.
Is every retainer the same?
No. Every retainer is built around your business. Before we quote, we look at your accounts with read-only access so we can see the real work involved. Then we give you one fixed monthly fee. If there’s a significant backlog, we quote the clean-up separately and upfront.
What will I actually get each month?
A short pack that tells you how the month went and what’s coming. It covers profit and how it moved, what you own and owe, where the cash went, the forecast for the months ahead, and the few numbers that matter most in your industry. Each one comes with notes in plain English, and it’s part of your fee, not an extra.
What’s the best way to get in touch?
Book a call through the form below, or call 0421 449 309, or email hello@parasolsolutions.com.au. Whichever you choose, you’ll hear back from Andrew or Jason the same day, and we can usually start soon after our first conversation.